Post-migration tasks
Cloud-to-cloud migration is now available on all Jira Cloud sites
For the latest guidance on performing a cloud-to-cloud migration, visit the new support documentation. This EAP documentation will be archived on May 31, 2022.
Thank you for being a part of the early access program. This community site allows you to provide feedback through page or inline commenting. We will use your comments to improve our product and documentation. Anybody on the internet can view your comments. To know your rights and responsibilities as a customer of our cloud products, read our Atlassian Cloud Terms of Service.
If your migration has not finished, making changes to or deleting entities on your source site or destination site will cause your migration to fail. To prevent this from happening, make sure all migrations from the same source site to the same destination site are finished, before cleaning up or making changes on either site.
Onboard your users
We migrate users and groups separately, which means you’ll need to add users to their relevant groups after migration to give them product access. Learn more about giving users product access
Users won’t get an email notification when they’re migrated to another site. When you’re ready, you can invite your users by going to Administration > Users > Resend invite from your destination site. Alternatively, you can also give users a link to the destination site and they will be able to log in directly. Learn more about inviting users
Decide to keep or cancel your source site
Once you’ve completed your migration, we recommend keeping the source site for a few months before cancelling your site subscription.
If you’re concerned about additional billing, you can cancel your site subscription by going to Administration > Billing > Manage subscriptions and selecting Cancel subscription for the site you want to cancel. Learn more about cancelling subscriptions