GDPR restrictions for cloud-to-cloud migration

Cloud-to-cloud migration is now available on all Jira Cloud sites

For the latest guidance on performing a cloud-to-cloud migration, visit the new support documentation. This EAP documentation will be archived on May 31, 2022.

Thank you for being a part of the early access program. This community site allows you to provide feedback through page or inline commenting. We will use your comments to improve our product and documentation. Anybody on the internet can view your comments. To know your rights and responsibilities as a customer of our cloud products, read our Atlassian Cloud Terms of Service.


When you create a cloud-to-cloud migration, we save your migration once you’ve reached the step that checks for conflicts. Once saved, the migration appears in the dashboard for you to track and monitor its progress.

We take privacy seriously and only store migration data for 14 days from the day a migration is created. After 14 days, a migration expires and will appear grayed out on the dashboard.

You can’t edit, run, or view the details of an expired migration.

Learn more about privacy at the Atlassian Trust Center