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Thank you for being a part of the early access program. This community site allows you to provide feedback through page or inline commenting. We will use your comments to improve our product and documentation. Anybody on the internet can view your comments. To know your rights and responsibilities as a customer of our cloud products, read our Atlassian Cloud Terms of Service.

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Cloud user management

Users in cloud have a single Atlassian account tied to their email address that they can use to access any Atlassian cloud product.

This means, when we migrate user during a cloud-to-cloud migration, we don’t have to create new user accounts in the destination site. Instead, we link any data and activity associated with a user to their existing Atlassian account.

How we migrate users and groups

Currently, cloud-to-cloud migration migrates all users and groups by default. All active and inactive users are migrated, and content associated with deleted users is also migrated.

Users We migrate users and groups are migrated separately, which means you’ll need to add users to their relevant groups after migration to give them product access. In upcoming releases, we plan to we’ll provide an the option to preserve group membership, which means groups along with their users will be migrated together. users will remain in any groups they’re part of after migration and receive product access immediately. Learn more about giving users product access

When you run additional migrations from the same source site to the same destination site, we won’t re-migrate all your users and groups. Instead, we’ll only migrate any new users and groups that have been added to the source site since the last migration.

Notifying users

Users won’t get an email notification when they’re migrated to another site. When you’re ready, you can invite your users by going to Administration > Users > Resend invite from your destination site. Alternatively, you can also give users a link to the destination site and they will be able to log in directly. Learn more about inviting users